While Perfect Travels have exercised reasonable care and skill to ensure that the contents of this website are correct, accurate and up-to-date at the time of printing, please note that:
Your acceptance of a quotation or your booking request does not guarantee actual availability of the requested flights, tours accommodation or services until such time as you receive a written confirmation from Perfect Travels.
A non-refundable deposit of 10% or as the case may be of the total invoice is required within 5 days of confirmation of arrangements which can be altered depending on case to case requirement. If the deposit is not received by this time we reserve the right to cancel all arrangements with prior intimation. Some tours require higher deposits and details of such will be advised at the time of reservation. Receipt of deposit will be taken as an understanding by us that you have checked your confirmed arrangements and have read and agree to abide by the terms and conditions set forth in this website. Final payment is due 15 days before arrival or by the payment deadline stated on the final invoice whichever is the earliest. If the final payment is not received by the company by the due date we reserve the right to cancel all arrangements with prior intimation.
If you wish to alter your arrangements after your booking is confirmed you must notify us in writing. We will endeavour to make the amendments you require but due to the additional administrative costs, nominal amendment fee might be levied.
General Payment & Cancellation policy of our company is as under :-
|Days||Payment for Package|
|At the time we close the group/individual booking
on or before D-60 days
|Full payment require as per our Invoice|
|45 days or more prior to travel date||Nil Cancellation|
|within 45 days prior to travel date||Entire Land Package – Full Cancellation|
|AIR TICKETS AND TRAIN TICKETS|
|At the time we purchase air/train tickets||Full payment require as per our Invoice||Cancellation Policy|
|30 days or more prior to travel date||Actual Cancellation of Domestic Air tickets and
train tickets will be levy
|within 30 days prior to travel date||Full Cancellation|
|Palace on Wheels 'Luxury Train'|
|Payment Terms||20% advance payment of the ticket value (Rack Rate) at time of booking and balance payment 45 days prior to the departure date.|
|Cancellation Policy||10% of ticket value 90 days or more prior to departure date.
20% of ticket value between 89 to 30 days or prior to departure date
100% of ticket value 29 days prior to departure date
|Maharaja Express 'Luxury Train'|
|Payment Terms||20% advance payment of the ticket value (Rack Rate) at time of booking and balance payment 75 days prior to the departure date.|
|Cancellation Policy||25% of ticket value 60 days or more prior to departure date.
50% of ticket value between 45 to 59 days or prior to departure date
100% of ticket value 44 or less days prior to departure date
|Special Note: On top of above few exceptional Payment / Cancellation policy are required by Hotels/Service
provider for Peak Season/Xmas - New Year / Fair & Festivals which are advised on case to case basis accordingly.
Credit card service fees will be applied for the amount to be paid as follows: Master Card, Visa and American Express - 2.5% to 3.0%.This fee is non-refundable.
Visas, insurance, excess baggage (international allowance) extra meals, laundry, drinks, souvenirs, items of a personal nature. Any pre-paid airfare taxes and surcharges are clearly identified if not included in the tour cost.
If unforeseen circumstances beyond our control require us to make necessary changes to your holiday we reserve the right to cancel or reschedule arrival/departure and itineraries. When it is necessary to change a hotel, the company reserves the right to substitute accommodation of at least a similar standard.
Should you encounter any problems on your holiday it is always better to try and solve it directly with the supplier. If it is not possible to do so and you wish to lodge a complaint please do so in writing within 30 days of completing your Perfect Travels arrangements.
Accommodation mentioned in the website (if any) provides room with ensuite facilities unless otherwise stated.
Maps wherever used in the website are for illustration purposes only and may not be to scale.
It is the sole responsibility of the travelers who should be adequately insured for the full duration of their travel arrangements in respect of illness, injury, death, loss of baggage, personal items, any amendment/cancellation and curtailment etc.
Perfect Travels makes no representation as to the safety, conditions or other issues that may exist at any destination. For travel advice please contact the Ministry of External Affairs of India or visit their website www.meaindia.nic.in and we recommend that desired information may please be viewed prior to making booking and arrival.
It is your responsibility to have a valid passport and any visas, re-entry permits and/or health regulations which meet the requirements of immigration and other government authorities.
To process your bookings, we will have to collect personal information from you. This information may be used to provide in order to process your booking with railways, hotel etc. which can be notified to us by phone, fax or letter to our contact details or email email@example.com
This agreement is covered by the laws of Delhi. Any claim or legal action against the suppliers is likely to be subject to the terms of our contract with them, and may be governed by the laws of other States.
There is no contract between the company and the client until the company has provided a written confirmation and the appropriate deposit has been received. Perfect Travels accepts bookings subject to the following conditions:
Perfect Travels are active members of Indian Association of Tour Operators (IATO) as well as members of other National and International Associations like AFTA, TAAI, PATA & are also authorized agents for IATA (Air Ticketing Agent) & RTSA (Indian Railways Service Agent). Perfect Travels holds inbound Tour Operator License No. 5.TT.II.(3)/1998-TO valid till 29th March 2018 by Ministry of Tourism, Govt. of India.