Disclaimer

We present terms and conditions of your usage of this website. By using this website, you provide your agreement to these terms. Perfect Travels and Tours Pvt Ltd reserves the right to add, delete, or modify the information on this website any time, without any prior notice.

Objective of the content in this website intends to provide information to our prospective customers, travel agents, and other users who might find the information presented here useful. Information contained herein is a representation of products & services we offer at any point in time, and should not be construed to be the complete description of all terms, conditions and exclusions that may be applicable to the products and services described. For complete description, please contact us. All the products and services described here are subject to changes or removal at any time, without any prior notice.

There might be third-party links on our website, which may result in you leaving our website and taken to these third- party website(s). Presence of such links does not imply any endorsement, expressed or implied, of the linked site and its owner/operator. Any personal information you provide to these third party websites is not covered by our Privacy Policy, and it’s completely at your discretion to provide any personal information to these third-party websites which is subject to your own risk & responsibility.

All software content— including text, graphics and logos – are the property of Perfect Travels and Tours Pvt Ltd as we are protected under the trademark laws. This website and its content cannot be used by anyone else apart from Perfect Travels and Tours Pvt Ltd for any type of purpose. Any type of modification, display, distribution, transformation to another form, rearrangement, transmission, or performance of the content of this website by anyone else is strictly prohibited. For any type of usage of content from this website, written consent of Perfect Travels and Tours Pvt Ltd is mandatory and legally binding, failing which the violator may be persecuted as per the applicable and appropriate section(s) under the law.

This website is provided on an as-is basis. We make no representations or warranties of any kind, express or implied, as to the operation of the site or as to the information, content, materials or products contained therein. In no event, we shall be liable for damages of any kind arising from the use of this website, including but not limited to, direct, indirect, unintentional, incidental, uninformed, punitive, representative or consequential damages.

Limitation of Liability

1. Agency Role
   The Company acts solely as a booking agent and coordinator for independent third-party suppliers, including but not limited to airlines, hotels, transport operators, guides, activity providers, and insurers (“Suppliers”). The Company does not own, operate, or control such Suppliers and is not responsible for their acts or omissions.
2. Standard of Care
   The Company shall exercise reasonable skill and care in the selection and coordination of Suppliers. Except as expressly set out herein, all services are provided by Suppliers on their own terms and conditions.
3. Exclusion of Liability
   To the fullest extent permitted by applicable law, the Company shall not be liable for any loss, injury, illness, death, damage, delay, inconvenience, or additional expense arising from:
   (a) acts or omissions of any Supplier;
   (b) events beyond the Company’s reasonable control, including those described under Force Majeure;
   (c) changes to itineraries necessitated by operational, safety, or local conditions; or
   (d) the Client’s failure to comply with travel requirements (visas, passports, vaccinations, insurance, or local laws).
4. Indirect and Consequential Loss
   The Company shall not be liable for any indirect, incidental, special, or consequential damages, including loss of enjoyment, loss of profits, or missed connections, however caused.
5. Liability Cap
   Where liability is established notwithstanding the foregoing, the Company’s total aggregate liability arising out of or in connection with the booking shall not exceed the amount of fees actually received by the Company for the specific services giving rise to the claim.
6. Claims & Time Limits
   Any claim must be notified in writing during the trip or within 14 days of the end of services, with supporting evidence. Failure to provide timely notice may prejudice the claim.
7. Indemnity
   The Client agrees to indemnify and hold harmless the Company, its directors, employees, and agents from any claims, losses, or expenses arising from the Client’s acts, omissions, or breach of these Terms.
8. Insurance
   Comprehensive travel insurance (including medical, evacuation, trip interruption, and personal effects) is strongly recommended and may be required for certain itineraries. The Company is not an insurer.
9. Non-Excludable Rights
   Nothing in this clause excludes or limits liability to the extent such liability cannot be excluded under applicable law.

Force Majeure

1. Definition
   “Force Majeure Event” means any event beyond the reasonable control of the Company or Suppliers, including but not limited to: natural disasters, extreme weather, epidemics/pandemics, acts of God, fire, flood, earthquake, war, terrorism, civil unrest, strikes or labor disputes, government actions or restrictions, border closures, quarantine measures, transportation disruptions, or infrastructure failure.
2. Effect on Performance
   Where a Force Majeure Event affects the performance of services, the Company and/or Suppliers may, without liability, modify, postpone, or cancel any part of the itinerary in the interest of safety or feasibility.
3. No Liability for Losses
   The Company shall not be liable for any losses, delays, additional costs, or damages incurred as a result of a Force Majeure Event.
4. Credits & Refunds
   Any refunds, credits, or re-booking options shall be subject to the terms imposed by the affected Suppliers. The Company will use reasonable efforts to secure favourable outcomes but does not guarantee refunds where Suppliers do not provide them.
5. Mitigation & Assistance
   The Company will use reasonable endeavours to assist Clients with alternative arrangements; however, any additional costs arising from such changes shall be borne by the Client unless otherwise agreed in writing.

All the disputes arising out of any discontent shall be under the jurisdiction of state of New Delhi, India.